A matrix organization is a work structure where team members report to multiple leaders. In a matrix organization, team members (whether remote or in-house)
report to a project manager as well as their department head. This management structure can help your company create new products and services without realigning teams.
Matrix organizations work?
Matrix organizations have two or more management reporting structures. While this may seem confusing at first, team members typically have a primary manager for their department.
Reporting to a department manager functions similarly to a traditional work structure. For example,
team members working in IT report to the IT department head. The IT department head reports to the vice president of their division. Eventually, all reporting relationships lead to the CEO.
The difference in a matrix structure is that team members also report to project managers. Projects often require work from members of various departments like IT,
marketing, and finance, which is why having a separate manager for individual projects makes sense.
There are three types of matrix management, with each type giving more or less authority to the project manager. You can visualize these management types on a scale with the project manager on one end and the department manager on the other